info@emosofts.co.ke
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info@emosofts.co.ke
+254112071105

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If you would like to discuss anything related to payment, account, licensing, partnerships, or have pre-sales questions, you're at the right place.

Frequently asked questions

Browse through these FAQs to find answers to commonly asked questions.

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Yes. Once you purchase any of our products, you receive **lifetime access to free updates** that include new features, bug fixes, and security enhancements.

Each license is valid for a **single domain or project**. If you plan to use our software across multiple projects or clients, you’ll need to purchase additional licenses.

Yes, we offer **professional installation and customization support** upon request. You can contact our team to get a quote based on your specific needs.

Our **technical support team is available 24/7** to help you resolve any issues you may face with installation, configuration, or functionality. You can open a ticket or reach us via live chat.

Yes, we offer a **7-day money-back guarantee** on all software purchases. If the product doesn’t meet your expectations and support cannot resolve your issue, you can request a refund.

Redistribution or resale of our software is **strictly prohibited** unless you have a reseller agreement with us. For partnership opportunities, please contact our sales team.
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